System Usability Scale (SUS)
2020-10-11
When a SUS is used, participants are asked to score the following 10 items with one of five responses that range from Strongly Agree to Strongly Disagree:
- think that I would like to use this system frequently.
- found the system unnecessarily complex.
- thought the system was easy to use.
- think that I would need the support of a technical person to be able to use this system.
- found the various functions in this system were well integrated.
- thought there was too much inconsistency in this system.
- would imagine that most people would learn to use this system very quickly.
- found the system very cumbersome to use.
- felt very confident using the system.
- needed to learn a lot of things before I could get going with this system.
Answers are scored 0 (Strongly Disagree) to 4 (Strongly Agree), added together and multiplied by 2.5 to get a score between 0 and 100.